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Terms & Conditions

Last updated: January 11, 2026

These terms & conditions (the "T&C" or "Terms") govern your access and use of our Website and services at EssayNut.com (the "Website"). Please read them carefully.

The Website is owned and operated by Essaynut Freelance, a company registered in Kenya.

By using this Website, you agree to be bound by the terms and conditions stated herein. You claim and warrant that you have full legal authority to enter these Terms of Use and to be legally bound by it.

1. Definitions

"Website" means an aggregate amount of the web pages available at essaynut.com and all sub-domains thereof, where the Services are realized.

"Services" refers to various types of written tasks, including essays, research papers, dissertations and other written academic works that may be requested by the Client.

"Terms & Conditions", "Terms", or "T&C" terms of use also include: Privacy Policy, Refund Policy, Confidentiality Policy, and Cookie Policy.

"We," "Us" "Ours" means Essaynut Freelance, a company registered in Kenya. Our registered office is at Hometown Village, Trust House Room 43, Kenya.

"User", "You", "Client" means a natural person, individual entrepreneur or a legal entity that is registered on the Website as the user and has accepted these Terms and anyone submitting, bidding, executing an order, uploading any information and transferring payments on this Website.

"Writer" is a person employed or other ways contracted by us as a freelancer, who provide research and writing services to the Client, according to the agreement with us.

"Account" means the personalized section of the Website, closed for public access, which is created after the User's registration. Account is personalized by Your Account name and password.

"Order" is an electronic request for a paid Service from the Client for a particular writing Service. Order specifies the scope of work and other requirements of the Client regarding the product.

"Product" is the result of an Order, which comes as original content, written and delivered to the Client in accordance with their inquiry as a digital document.

2. Order Placing and Registration

2.1. Account Registration

While registering with the Website, please use a valid email address where you can be reached. We may be required to contact you. Providing incorrect email address is a violation of these terms and conditions.

2.2. Order Placement

Client places an Order on the site by filling out the order form with all necessary details including paper type, academic level, number of pages, deadline, and detailed instructions.

2.3. Writer Assignment

A qualified Writer specializing in the field chosen by the Client will be assigned to work on your order. The Writer is responsible for obtaining all details of the job and delivering quality work.

2.4. Communication

You may communicate with support team through our messaging system. Please check messages regularly and promptly address any questions or concerns. You are not allowed to disclose personal information to Writers and ask them to work directly with you without using the Website.

2.5. Order Status Tracking

When a job order is created by a Customer, you can track the status of the job. The possible statuses are:

  • "New" – Order has been placed and is awaiting processing
  • "In Progress" – Writer is working on your order
  • "Revision" – Order has been delivered and is under revision
  • "Completed" – Order has been completed and delivered
  • "Cancelled" – Order has been cancelled by client or system

3. Order Payment

3.1. Payment Methods

We accept credit cards, debit cards, and PayPal as payment methods. All payments are processed securely through our payment gateway.

3.2. Payment Terms

Payment is required before work begins on your order. The price is calculated based on academic level, number of pages, deadline, and any additional services requested.

3.3. Taxes

You are responsible for paying any taxes, including any services or value added taxes, which may be applicable depending on the jurisdiction of the Services provided.

4. Order Processing

4.1. Order Volume

Each Order placed by the Client has a required volume, that is measured by the number of pages. One page equals to 275 words for double-spaced or 550 words for single-spaced. Upon the Product delivery the document received has to match the expected number of pages metric.

4.2. Changes to Order Details

The Client may provide changes to the scope of work only if the Writer has not started the work yet. No changes can be made once the Writer has started working on the Order. Should the Order details increase in volume or complexity, additional charges may apply.

4.3. Resources

Should the Client require specific resource material to be utilized in the Order process, they must specify those resources and/or provide them to the Writer.

4.4. Progress Tracking

The Client may track the progress of their Orders by using their personal Account, where information about their Order and its status is displayed.

5. Order Delivery

5.1. Delivery Guarantee

We guarantee to deliver your order by the deadline you specified. If we miss the deadline, you are entitled to a refund as per our Refund Policy.

5.2. Delivery Method

Orders are delivered electronically through your Account dashboard and via email. It is the Client's personal responsibility to ensure availability of delivery channels.

5.3. Download Responsibility

The Client is held responsible for downloading the Product in a timely manner after the Product has been provided by us.

6. Order Revision

6.1. Free Revisions

The Client has the right to request unlimited free revisions until satisfied with the product, provided that:

  • The revision request is made within 14 days of order completion
  • The revision request does not change the original instructions
  • The revision request is within the scope of the original order

6.2. Revision Limitations

We reserve the right to decline revision requests that change original instructions, add new requirements, or demonstrate obvious exploitation of the revision policy.

7. Refund Policy

We are committed to delivering quality work on time and according to your requirements. If we fail to meet the deadline or do not follow your instructions, you are entitled to a refund. Please review our complete Refund Policy for details.

All refund requests must be submitted within 14 days after order completion.

8. Use of Products

8.1. Personal Use Only

When making a payment for an Order you agree it is for personal and non-commercial use only. The Product is provided as a model paper for research and reference purposes.

8.2. Restrictions

You are not allowed to reproduce, modify, distribute or display the Product in any way on the Internet or in the form of a hard copy beyond reasonable personal use.

9. Academic Integrity

All Products provided by us are for research and reference purposes only. We do not condone, encourage, or knowingly take part in plagiarism or any other acts of academic fraud or dishonesty.

You acknowledge that:

  • The Product should be used as a model or reference only
  • You must properly cite any content used from the Product
  • Submitting the Product as your own work without proper citation may constitute academic dishonesty
  • You are solely responsible for any consequences arising from improper use of the Product

10. Privacy and Data Protection

For details of how we collect, use and store your personal data, please see our Privacy Policy.

11. Account Security

11.1. Account Credentials

As part of the registration process you will be asked to provide your email address and select a password. You must keep your Account information secure and must not disclose it to or share it with anyone.

11.2. Account Responsibility

You will be responsible for all activities and Orders associated with your Account. If you know or suspect that someone else has your password, you should immediately change it in your Profile settings.

12. Prohibited Uses

You must not use the Website for any illegal purpose. In particular, You may not use the Website for:

  • Disseminating any unlawful, harassing, defamatory, abusive, threatening, harmful, or obscene material
  • Transmitting material that encourages conduct that constitutes a criminal offense
  • Interfering with any other person's use of the Website
  • Making, transmitting or storing electronic copies of materials protected by copyright without permission

13. Intellectual Property Rights

13.1. Product Copyright

Full copyright in any Products delivered to You is retained by us. Subject to payment for Products, we grant You a non-exclusive license to use the Products for your personal, non-commercial use only.

13.2. Website IPRs

All intellectual property rights in any part of the Website are owned by or licensed to us. You may not copy, disseminate, or download any content of the Website except as expressly permitted.

14. Limitation of Liability

The Website is provided "as is" and we do not guarantee that the Website will meet Your expectations or requirements. We will not have any liability for:

  • Technical malfunctions or failures
  • Matters due to any events outside our reasonable control
  • Your inability to use the Website
  • Any unforeseeable losses or damages

Nothing in these Terms is intended to limit our liability for death or personal injury arising from negligence, or for fraudulent misrepresentation.

15. Amendments

We reserve the right to update or revise these Terms at any time. If we update these Terms, we will notify you either by email or by posting the updated Terms on the Website. Your continued use of the Website following any such update constitutes your agreement to be bound by the revised Terms.

16. Governing Law

These Terms are governed by the laws of Kenya. Any disputes arising from these Terms shall be resolved in the courts of Kenya.

17. Contact Information

If you have any questions about these Terms, please contact us at:

Email: [email protected]
Address: Hometown Village, Trust House Room 43, Kenya

18. Related Policies

Please also review our related policies:

  • Privacy Policy
  • Refund Policy
  • Confidentiality Policy
  • Cookie Policy

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